What are Web Leads?


The web leads, also called web inquiries, provides both a web service and a user interface to capture inquiries from other web facing systems and process them into the ClickHome solution. This would typically be used for capturing new sales inquiries (leads).

The first part of the process is to capture the information into a queue using a web service interface. This captures all the information and allows either immediate automated actions, or user review and actions.

The second part is the action itself - this can be automated in some instances, but the overall expectation is that there is a user interface which allows the user to make better decisions about incoming inquiries, such as Spam and delete, deciding on duplicates, fixing cases of spelling mistakes that cause mismatches; and then actioning the update appropriately.





Validation Entries required in ClickHome:



10.1.2 To Test the API call:








To Test from the interface into clickhome - https://clickhome.*client*.com/clickhome3webservice/leadservices/interfaceenquiry.asmx


When you open the url in a browser, you must see something like this:



10.2.1 ClickHome Web Service Reference

The only Web Method available in ClickHome Web Service is Inquiry

Parameters

Field

Data Type

Validation

Comments

ClientReference

String (50)

 

Used for identifying the same enquiry source or updates to the same client.

InterfaceType

String (10)

= AUTO

AUTO (only accepted value at the moment, future DELETE, INSERT, UPDATE)

Contact1Title

String (50)

 

Mr, Mrs etc

Contact1FirstName

String (50)

Required

 

Contact1LastName

String (50)

Required

 

Contact2Title

String (50)

 

 

Contact2FirstName

String (50)

 

 

Contact2LastName

String (50)

 

 

Phone1

String (20)

 

 

Phone2

String (20)

 

 

Phone3

String (20)

 

 

Email

String (60)

 

 

ContactMethod

String (1)

1,2,3,E

1 = Phone 1, 2 = Phone 2, 3 = Phone 3, E = Email

ContactRule  

String (400)

 

Eg Please contact me after 6:00pm

HomeAddress1

String (60)

 

 

HomeAddress2

String (60)

 

 

HomeAddressState

String (10)

 

 

HomeAddressSuburb

String (30)

 

 

HomeAddressPostCode

String (10)

 

 

HomeAddressCountry

String (30)

 

 

BuildLot

String (20)

 

 

BuildStreetNo

String (20)

 

 

BuildSuburb

String (60)

 

 

BuildState

String (10)

 

 

BuildPostCode

String (10)

 

 

BuildCouncil

String (50)

 

 

EnquiryType

String (10)

 

A limited range of values that can be used to control the interface

EnquirySubject

String (50)

 

 

EnquiryBody

String (1000)

 

 

EnquiryAction 

String (50)

 

Indicates what the client wants the builder to do for them. May come from a drop down validation or radio button control

EnquiryDate

Date Time Stamp (inc Time Zone)

 

Actual date/time when the enquiry was submitted

ReferralSource

String (50)

Must be configured in ClickHome Marketing Referral Sources

Typically the same of the website where the Enquiry came from.

ReferralData

String (50)

 

Free Text – can be used for additional marketing information such as promotion code etc.

MarketingSource

String (50)

 

This might be yellow pages, internet, newspaper etc

NewsletterPermission

Boolean